Mind Your Higher Ground LLC (“MYHG,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, apply for or purchase offerings, or participate in our community spaces (collectively, the “Services”).
1) Information We Collect
We collect information in three ways: (1) you provide it, (2) it’s collected automatically, and (3) we receive it from service providers.
A) Information you provide
• Contact details: name, email, phone number, mailing/billing address • Application and onboarding details: responses you submit when applying, intake details, preference information • Account/community information: profile details, membership status, content you post in community spaces, messages you send within MYHG platforms • Event information: registrations, attendance, dietary/accessibility needs (if provided) • Customer support: messages you send to us and any attachments you provide
B) Payment information
Payments are processed by third-party payment processors. We receive confirmation and transaction details (e.g., billing name, last four digits, amount, dates), but we do not store full credit card numbers on our servers.
C) Information collected automatically
When you use our website, we may collect: • IP address, device identifiers, browser type, operating system • pages viewed, referring/exit pages, time spent, and interactions • approximate location inferred from IP • This data may be collected via cookies, pixels, and similar technologies.
2) How We Use Your Information
We use your information to: • Provide and operate Services (deliver content, process applications, provide community access) • Process transactions (billing, receipts, subscription management) • Communicate with you (service emails, confirmations, updates) • Personalize and improve (understand what works, improve performance and content) • Marketing (optional) (newsletters, promotions; you can opt out anytime) • Safety and integrity (prevent fraud, enforce community standards, protect the container) • Legal compliance (tax, accounting, lawful requests, dispute handling)
3) How We Share Information
We do not sell your personal information.
We may share information in limited circumstances: • Service providers: platforms that help us run the Services (website hosting, email, analytics, scheduling, community/app tools, customer support) • Payment processors: to complete transactions • Legal and safety: if required by law or to protect rights, safety, and the integrity of the community • Business transfers: if we merge, sell, or reorganize, information may transfer as part of that transaction
4) Community Spaces and Confidentiality
Some Services include private community spaces. Content you share in those spaces may be visible to other members who have access.
We take privacy seriously, and we also require member confidentiality standards. However, we cannot guarantee the behavior of other members. If you share highly sensitive personal information, you do so by choice.
5) Cookies and Analytics
We may use cookies and similar tools for site functionality, analytics, and marketing. You can control cookies through your browser settings. If we use marketing pixels (e.g., for retargeting), you may be served ads based on your interaction with our site.
6) Your Choices and Rights
Marketing emails
You may opt out of marketing emails at any time by using the unsubscribe link or contacting us.
Access, correction, deletion
You may request access to, correction of, or deletion of your personal information by emailing support@mindyourhigherground.com. We may need to verify your identity before fulfilling requests, and certain information may be retained for legal and business purposes (e.g., tax, accounting, disputes).
State privacy rights (U.S.)
Depending on where you live, you may have additional rights related to your personal information, including rights to access, delete, or opt out of certain data uses. To submit a request, contact us at support@mindyourhigherground.com.
7) Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to: • provide Services and maintain accounts • comply with legal/tax obligations • resolve disputes and enforce agreements
8) Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9) International Users
If you access our Services from outside the United States, your information may be processed in the U.S. or other locations where our service providers operate. By using the Services, you understand your information may be transferred to jurisdictions with different data protection laws.
10) Third-Party Links
Our website may link to third-party websites or tools. This Privacy Policy does not apply to third parties. Please review their privacy practices separately.
11) Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.
12) Changes to This Policy
We may update this policy from time to time. The “Last Updated” date will reflect the latest version.
